Privacy policy

Privacy Policy

At Mystic Village, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website or make a purchase. By accessing our website or providing your information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

  • Personal Information: When you place an order or create an account with Mystic Village, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.

  • Payment Information: We may collect payment information, including credit card details or other payment method information, to process your orders securely.

  • Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system.

    We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

    Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your activities on our website.

2. How We Use Your Information:

We may use the information we collect for various purposes, including but not limited to:

  • Processing and fulfilling your orders.
  • Communicating with you about your orders, products, promotions, and events.
  • Providing customer support and responding to inquiries.
  • Analyzing trends, website performance, and user behavior to improve our services.
  • Personalizing your experience and delivering targeted advertisements.
  • Preventing fraudulent activities and ensuring the security of our website.

3. Data Sharing and Disclosure:

We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing other services. We may also share your information when required by law or to protect our rights, property, or safety.

4. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Your Rights:

You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.

7. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [Mysticvillageclothing@gmail.com].

By using our website or providing your information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Last updated: [3/27/24]

Thank you for trusting Mystic Village with your personal information.