Refund policy

Refund Policy

At Mystic Village, we strive to ensure your complete satisfaction with every purchase. Please review our refund policy below:

1. All Sales Final: All sales made through Mystic Village are considered final and non-refundable. We do not offer refunds, returns, or exchanges for change of mind or buyer's remorse. We encourage you to carefully review your order before completing your purchase.

2. No False Chargebacks: We strictly prohibit false chargebacks initiated by customers seeking to circumvent our no-refund policy. Any fraudulent chargeback attempts will be thoroughly investigated, and appropriate action will be taken, including legal recourse if necessary.

3. Damage or Defective Items: In the rare event that you receive a damaged or defective item, please contact us immediately upon receiving your order. We stand behind the quality of our products and will work swiftly to resolve the issue to your satisfaction. Please provide detailed information and, if possible, photographs of the damage or defect to expedite the resolution process.

4. Resolution Process: Upon receiving your report of a damaged or defective item, our customer service team will assess the situation and provide further instructions on how to proceed. Depending on the circumstances, we may offer a replacement, store credit, or refund at our discretion.

5. Contact Us: If you encounter any issues with your order or have questions regarding our refund policy, please don't hesitate to contact us at [Mysticvillageclothing@gmail.com]. Our dedicated customer service team is here to assist you and ensure a positive shopping experience.

By placing an order with Mystic Village, you agree to abide by the terms outlined in this refund policy. We appreciate your understanding and cooperation. Thank you for choosing Mystic Village.