Shipping policy
Shipping Policy
Thank you for choosing Mystic Village, We're delighted to be a part of your style journey. we aim to provide a smooth shopping experience & ensure that your orders are delivered to you in a timely and efficient manner. Please take a moment to review our shipping policy:
1. Order Processing: Orders are processed and shipped within 1-3 business days after they are placed, excluding weekends and holidays. We strive to get your order ready for shipping as swiftly as possible.
2. Shipping Options: We offer a variety of shipping options to accommodate your needs:
- Standard Shipping: Delivery within 7-10 business days.
- International Shipping: Delivery times vary by destination.
3. Shipping Responsibility: Once your order leaves our warehouse, Mystic Village relinquishes responsibility for any loss or damage that may occur during transit. We entrust reputable shipping carriers to deliver your package safely and promptly.
4. Lost or Damaged Packages: In the unfortunate event that your package is lost or damaged during transit, please contact the shipping carrier directly to file a claim. While we're unable to assume responsibility for such occurrences, we're here to assist you in any way we can.
5. Address Accuracy: To ensure successful delivery, please double-check the accuracy of your shipping address before completing your order. Mystic Village is not responsible for orders shipped to incorrectly provided addresses.
6. Customs and Duties (International Orders): For international orders, please note that customs duties, taxes, and fees may apply according to your country's regulations. These additional charges are the responsibility of the recipient and are not included in your order total.
7. Holiday Shipping: During peak holiday seasons, please anticipate potential shipping delays due to increased order volumes and carrier constraints. We recommend placing your orders in advance to ensure timely delivery.
8. Contact Us: Should you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to reach out to us at [Mysticvillageclothing@gmail.com]. Our customer service team is here to assist you.
By placing an order with Mystic Village, you acknowledge and agree to the terms outlined in this shipping policy. Thank you for shopping with Mystic Village.